Privacy Policy

Welcome to Too Personal Care Wellness Private Limited. We value your privacy and are committed to protecting your personal information when you visit our website or purchase our products.

“This Privacy Policy forms part of our Terms of Service.

01

Information We Collect

When you visit our website or place an order, we may collect the following information:
Personal Information
• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Postal Code
• City and State
Order Information
• Products Purchased
• Order Value
• Transaction Details
• Shipping Information

Technical Information
• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Similar Technologies

• Account Information: login email and order history
• Communications: messages you send us by email, WhatsApp or the contact form
02

How We Use Your Information

We may use your information to:
• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order confirmations and shipping updates
• Improve website functionality and user experience
• Prevent fraudulent transactions
• Comply with legal and regulatory requirements
• Respond to customer inquiries
03

Payment Information

All payments are processed through secure third-party payment service providers.
We do not store or have access to your complete credit card, debit card, net banking, or UPI credentials.
Payment information is handled securely by authorized payment gateways in accordance with applicable security standards.
04

Sharing of Information

We do not sell, rent, or trade customer information to third parties.
Your information may be shared only with:
• Payment processing partners
• Shipping and logistics partners
• Technology and website service providers
• Government authorities when required by law
Such parties are authorized to use the information only for providing services on our behalf.
05

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against:
• Unauthorized access
• Alteration
• Disclosure
• Misuse
• Loss or destruction
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
06

Cookies

Our website may use cookies and similar technologies to:
• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance customer experience
Users may disable cookies through their browser settings, although some website features may not function properly.
07

Marketing Communications

With your consent, we may send:
• Promotional offers
• Product updates
• Newsletters
• Service announcements
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications.
“We also send order-related messages, such as confirmations and shipping updates, as part of providing our service.”
08

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of such websites before providing personal information.
“Orders placed through marketplaces such as Amazon, Flipkart or Blinkit are governed by those platforms’ privacy policies.”
09

Children's Privacy

Our products and services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, appropriate steps will be taken to remove such information.
10

User Rights

Users may request:
• Access to their personal information
• Correction of inaccurate information
• Deletion of personal information, subject to legal obligations
• Withdrawal of consent where applicable
Requests may be submitted through our customer support contact details.
11

Data Retention

We retain customer information only for as long as necessary to:
• Fulfill orders
• Provide customer support
• Meet legal, tax, accounting, and regulatory requirements
• Resolve disputes and enforce agreements
12

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with the updated revision date.
Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy,

Phone: +91 9217195974

Too Personal Care Wellness Private Limited

Email:  support@thestone.in

Grievances Officer: Ahmed Hassain

Customer Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST Our Privacy Commitment Too Personal Care Wellness Private Limited We are committed to maintaining transparency, security, and trust. Email: support@thestone.in Monday – Saturday | 10:00 AM – 6:00 PM IST